We kindly ask you to check the contents of your delivery on arrival. If you have received a defective item, please contact our Customer Service with a short description of the defect.
The warranty on HEYDUDE™ footwear applies to defects in materials and workmanship for 90 days from the date of product receipt. If a defect occurs within this time, please contact our Customer Service. We will evaluate your request and determine whether the product will be replaced, returned or the purchase price credited (including shipping costs).
Please note: Do not return the faulty item(s) before you receive further instructions. For more information please see our General Terms and Conditions of Sale.